大堂服務(wù)GRAND LOBBY SERVICES
1．大堂副理 Assistant Manager TEL 8000
位于酒店大堂內(nèi)，24小時(shí)為您提供服務(wù)。
The Assistant Manager in the lobby will beat your service at any time.
2．問(wèn)訊∕留言 Information ∕ Message TEL 8000
如您離開(kāi)酒店而需與來(lái)人或來(lái)電聯(lián)系時(shí)，請(qǐng)把您的去處及留言告之總服務(wù)臺(tái)。
You can tell our Information Desk the place to go if you want to be intouch with telephone message or visitors when you are out.
3．預(yù)訂∕接待 Reservation ∕ Reception TEL 8001
酒店接待處24小時(shí)為您提供預(yù)訂客房、住宿登記等服務(wù)。
The Front Desk will provide you with the service of reservation andregistration any time.
4．收銀∕結(jié)賬 Cashier TEL 8002
位于大堂總服務(wù)臺(tái)，24小時(shí)為您提供住宿期間的房費(fèi)、餐費(fèi)及其他費(fèi)用的結(jié)算服務(wù)。
It’s located at the Front Desk in the lobby. We will provide the 24-hourcheck-out service of your fees during your stay.
5．外幣兌換 Foreign Currency Exchange TEL 8002
位于總服務(wù)臺(tái)收銀處，為您提供18小時(shí)外幣兌換服務(wù)。
服務(wù)時(shí)間：06：00- 24：00
It’s located at the Cashier desk. We will also provide the service ofexchanging foreign currency.
Service Hours：06：00am-12：00pm
6．信用卡 Credit Card TEL 8002
歡迎您在酒店使用以下信用卡：銀聯(lián)系列卡、長(zhǎng)城卡、牡丹卡、建行龍卡、金穗卡、維薩卡、萬(wàn)事達(dá)卡、運(yùn)通卡、大萊卡、JCB卡。
Welcome to use the following cards：Great Wall, the Peony, Longcard, the Gold Ear, Visa, Master, AmericanExpress, Dinersclub and JCB etc.
7．退房時(shí)間 Check-out Time TEL 8000
酒店退房時(shí)間為中午12：00。請(qǐng)留意：超過(guò)12：00后加收半天房費(fèi)，18：00后退房按全天收費(fèi)計(jì)算。若需延遲離店時(shí)間，請(qǐng)與總服務(wù)臺(tái)聯(lián)系。
Check-out time is 12：00 at noon. Youwill have to pay an extra half of daily fee if you check out after 12：00a.mand the whole fee if you do after 18：00 p.m.Please contact the Reception Desk if your check-out has to be delayed.
8．客房門(mén)卡 Room Card TEL 8000
酒店使用安全電子門(mén)鎖。退房時(shí)請(qǐng)將門(mén)卡交與前臺(tái)收銀處。請(qǐng)留意：當(dāng)超過(guò)規(guī)定時(shí)間，門(mén)卡將不能開(kāi)鎖。您要續(xù)住，請(qǐng)到前臺(tái)辦理有關(guān)手續(xù)。
We offer you the IC lock. Please return the card to the Cashier Desk whenyou check out. The IC card will not work when you delay the check-out time andyou must contact the Reception Desk to continue your time.
9．行李服務(wù) Luggage Service TEL 8002
我們?yōu)槟峁┑陜?nèi)免費(fèi)運(yùn)送或寄存行李服務(wù)。
We offer free-of-charge service of delivery in our hotel and left-luggageservice.
10．大堂保險(xiǎn)箱 Lobby Safe box TEL 8002
大堂接待處為閣下提供免費(fèi)使用的保險(xiǎn)箱，較大的貴重物品可存放在大堂保險(xiǎn)箱內(nèi)。酒店對(duì)留在客房?jī)?nèi)物品的任何損壞或遺失不負(fù)任何責(zé)任。
Each room is fitted with a safe box, yourvaluable belongings are recommended to be kept in the safe. By the way, the lobby provides free safes for biggervaluable belongings. The hotel management is notliable to any loss or damage valuables left in the gust rooms.
11．商務(wù)中心 BusinessCenter TEL 8007
位于酒店大堂，為您提供全面的秘書(shū)服務(wù)：中英文打字、傳真復(fù)印、出租電腦、收發(fā)電子郵件、訂票、郵寄等服務(wù)。
服務(wù)時(shí)間：08：00-22：00
Located in the lobby, we provide you with the comprehensive secretarialservice. such as typewriting in Chinese or in English, Fax and copying service,E-mail service, purchasing ticket, mailing, etc.
Service Hours：08：00am-10：00pm
12．殘疾人士設(shè)施 Handicapped Facilities TEL 9155
酒店備有輪椅車(chē)和拐杖，如需使用請(qǐng)與禮賓部聯(lián)系。
We also offer wheelchair and walking stick. Please contact the LuggageRoom if you need.
13．租車(chē) Car Hire TEL 9155
如需預(yù)訂的士，請(qǐng)與禮賓部聯(lián)系，酒店為閣下提供24小時(shí)服務(wù)。
Please contact the Concierge if you need a car, the serviceis available for 24 hours.
14．著裝 Dressing
我們建議您在酒店所有餐廳和公共場(chǎng)所穿著合適的衣裝。
We advise you to wear the proper formal dress in allrestaurants and public places.
15．停車(chē) Parking
酒店擁有停車(chē)場(chǎng)，請(qǐng)按指定車(chē)位停放車(chē)輛。有礙車(chē)道暢通、消防、安全及專(zhuān)用泊車(chē)的車(chē)輛，如有損壞酒店不予負(fù)責(zé)。如需專(zhuān)門(mén)監(jiān)管的車(chē)輛，請(qǐng)告知在場(chǎng)保安員，我們將會(huì)記錄，妥加看護(hù)。酒店敬告各位車(chē)主，請(qǐng)勿將貴重財(cái)物放在車(chē)內(nèi)，住店賓客可將貴重物品交酒店寄存處寄存。
Wehave the parking area. Please park your car as shown. We are not responsiblefor any damage if you hinder the path, fighting-fire and security etc. Pleaseinform our guard if your car need special care. We will make some notes and becare for the car. Please don’t leave your valuables in the car. If you haveones, please place them in the safe deposit box of the Front Desk in the lobby.
客房服務(wù)GUEST ROOM SERVICES
1．客房中心 Housekeeping Center TEL 9688
客房中心24小時(shí)為您服務(wù)，如有需要請(qǐng)與客房中心聯(lián)系。
Wewill serve you the whole day. Please contact housekeeping center forassistance.
2．房間清潔服務(wù) RoomCleaning TEL 9688
您若需要服務(wù)員盡快為您清理房間，請(qǐng)將“請(qǐng)即打掃”牌掛于門(mén)外或與客房中心聯(lián)系。
Hang “Make up Room” signboard at thedoor knob or call housekeeping, and then we’ll clean your room at soon aspossible.
3．房間夜床服務(wù) Turn-downService TEL 9688
酒店為您提供每日開(kāi)夜床服務(wù)。
We have do turn down service for you everyday, please contact housekeeping center.
4．洗衣服務(wù) Laundry Service TEL 9688
酒店為您提供干洗、水洗和熨燙衣物服務(wù)，每天上午10：00前將要洗熨衣物放入洗衣袋，交于服務(wù)員，可當(dāng)晚取回衣物。酒店還提供特快洗熨服務(wù)，6小時(shí)內(nèi)送回。詳情請(qǐng)參閱房?jī)?nèi)的洗衣單。
We offer dry cleaning, washing and pressingservice .The Room Attendant comes to collect the washing bag before 10：00am every day and send it back inthe same day. Express service is available also to you within 4 hours. Pleaserefer to the Laundry List in your room. for details.
5．小酒吧 Mini-Bar TEL 9688
客房?jī)?nèi)備有小酒吧，為您準(zhǔn)備了多種酒水及小吃。我們會(huì)每日補(bǔ)充消耗，同時(shí)您的消費(fèi)額將被計(jì)入到您的賬單。如有其他需要，請(qǐng)隨時(shí)與客房中心聯(lián)系。
There is a mini-bar with many kinds of drinkand snacks in your room. We will replenish them and the sum of charge will berecorded. If you want anything else, please contact housekeeping center.
6．房間加床服務(wù) Extra Bed TEL 9688
酒店為您提供加床服務(wù)。如果需要請(qǐng)與總臺(tái)聯(lián)系。
Contact with reception desk for extra bed inthe room if you need.
7．叫醒服務(wù) Wake-upCall TEL 8000
請(qǐng)撥“9”與總機(jī)接線員聯(lián)系，確定為您叫醒時(shí)間。
Please dial “9” to contact with the Operatorand confirm your wake-up time.
8．飲用水 Drinking Water TEL 9688
我們建議使用電水壺煮沸后再飲用。如有需要請(qǐng)與客房中心聯(lián)系。
The water from the tap in the bathroom canbe drunk directly. You may use the electronic kettle to boil the water. Pleasecontact housekeeping for assistance.
9．電話 Telephone TEL 8000
每個(gè)房間都配備長(zhǎng)途直撥?chē)?guó)際/國(guó)內(nèi)電話系統(tǒng)。如要撥打長(zhǎng)途電話，可先參閱《電話服務(wù)指南》，或撥“8000”請(qǐng)總機(jī)接線員協(xié)助。
Every room is equipped with the directinternational and domestic dialing system. If you want to make a long distancecall, please check the 《Telephone Directory》or dial“9”for help.
10．電吹風(fēng) Hair Dryer TEL 9688
客房?jī)?nèi)備用電吹風(fēng)可供您使用。
There is a hair dryer in the room for you.
11．電熨斗/燙衣板 Iron / Iron Board TEL 9688
客房中心備有電熨斗和燙衣板。如有需要可打電話聯(lián)系。使用時(shí)，請(qǐng)注意安全。
There are iron and iron board inhousekeeping center. Please contact us for assistance. Please take care ofyourself.
12．房間保密/電話免打擾 TEL 8000
Keepthe Room Number Secret/Avoid Being Disturbed by Telephone
如果您不想被打擾，請(qǐng)按房間取電處“請(qǐng)勿打擾”鍵，并可撥“9”與總機(jī)接線員聯(lián)系。
If you’d like to keep the room number secretand avoid being disturbed by telephone, please.
press the key of“DND” on the wall and contact the Operator by “9”.
13．失物招領(lǐng) Lost And Found TEL 9688
如有物品遺失，請(qǐng)與客房中心聯(lián)系。遺留物品酒店將保留三個(gè)月，易變質(zhì)物品保留三天。在上述期限內(nèi)無(wú)人認(rèn)領(lǐng)的物品，酒店將會(huì)自行處理。
Please contact housekeeping, If you havethings lost. we will keep the lost things for 3 months. Perishable goods willbe kept 3 days. We are entitled to deal with them beyond the deadline.
14．電視節(jié)目 TVChannel TEL 9688
酒店所有客房均有遙控彩色電視，提供多種國(guó)內(nèi)外衛(wèi)星、有線電視頻道。
Each room provides remote-control colorTV with satellite & cable channels. If you want toknow the program arrangement, check playbill please.
15．網(wǎng)上漫游 InternetService TEL 9688
酒店客房為您提供無(wú)線WIFI及寬帶免費(fèi)上網(wǎng)服務(wù)
The guest rooms had fixed with broadbandaccess and wireless internet also.You can get on the internet in your room for free.
16．空氣調(diào)節(jié) Air Conditioner TEL 9688
酒店裝有中央冷暖空調(diào)系統(tǒng)，每個(gè)房間都有獨(dú)立調(diào)節(jié)室溫的控制器。如需協(xié)助，請(qǐng)與客房中心聯(lián)系。
The hotel has the central air-conditioningsystem. There is individual air-conditioning control in every guest room. Forassistance, please call housekeeping.
17．電源總開(kāi)關(guān) Energy Saver TEL 9688
客房?jī)?nèi)配有電源總開(kāi)關(guān)。進(jìn)入客房，只需將門(mén)卡插入墻上的控制開(kāi)關(guān)，客房?jī)?nèi)的電源就會(huì)接通。但我們酒店的空調(diào)需要手動(dòng)開(kāi)啟和關(guān)閉，請(qǐng)您在離開(kāi)房間時(shí)，關(guān)閉空調(diào)，請(qǐng)別忘記把門(mén)卡取出。
There is an Energy Saver in each room. Youmay get the electricity inserting the room card into the switch on the wall. Don’tforget to take the card when you are out.
18．電源說(shuō)明 PowerSupply TEL 9688
客房?jī)?nèi)電壓系統(tǒng)為220伏特和110伏特，如需使用多種插座及變壓器，請(qǐng)與客房中心聯(lián)系。為安全起見(jiàn)，請(qǐng)不要在房?jī)?nèi)私自使用電器設(shè)備和烹飪?cè)O(shè)備，請(qǐng)不要使用大功率電器。
The voltage of power supply in your room is 220Vand 110V.Contact us if you need an adapter or transformer. electric orcooking equipments without permission is forbidden inorder to guarantee your safety. Please don’t use other appliance of high power.
19．無(wú)煙樓層 Non-smoking floor TEL 9688
酒店為不吸煙的賓客特別準(zhǔn)備了無(wú)煙樓層（6樓），為您提供清新的住宿環(huán)境。
Our hotel specially prepares non-smoking floor for you on the 6thfloor for the guests who don’t smoke.
20．醫(yī)療服務(wù) Clinic Service TEL 8000 9688
如果需要服務(wù)，請(qǐng)與客房中心或總服務(wù)臺(tái)聯(lián)系。
For any assistance, please contact housekeepingcenter or front desk.
21．環(huán)境保護(hù) EnvironmentalProtection TEL 9688
為保護(hù)環(huán)境，避免過(guò)量使用洗滌劑，請(qǐng)將需要更換的毛巾置于浴室內(nèi)的毛巾筐內(nèi)，床上用品在您住店期間每?jī)商旄鼡Q一次。
For the sake ofenvironmental protection and avoid consuming too much detergent, please placethe used towels in the towel basket. We will change the bed sheet, bed cover,pillow case every two day during your stay in our hotel.
22．緊急情況 Emergency TEL 9688 8000
如遇緊急情況請(qǐng)聯(lián)系客房中心或總服務(wù)臺(tái)。
If any emergency happens, please contact housekeeping center or front desk.
餐飲服務(wù)FOOD & BEVERAGE SERVICES
1．宴會(huì)預(yù)訂 Banquet Reservation TEL 9777
酒店一層、二層、三層設(shè)有不同風(fēng)格的大小宴會(huì)廳、多功能廳及包間18個(gè)。如您需要安排宴會(huì)、酒會(huì)等有關(guān)的社交宴請(qǐng)，請(qǐng)與餐飲預(yù)訂中心聯(lián)系。
服務(wù)時(shí)間： 07：00-22：00
We have different kindsof small and big banquet halls、multi-function hall and 18 balconies，located on 1st-3rd floor. Please contactF& B Reservation Center if you need get-together and relevant publicactivities .
Service Hours：07：00am-10：00pm
2．中餐廳 ChineseRestaurant TEL 9777
位于酒店一、二層，經(jīng)營(yíng)高檔“滿漢全席”、燕、鮑、翅、海鮮等粵菜，特色川、湘菜以及特色西口菜。
服務(wù)時(shí)間：午餐11：30-13：30 晚餐17：30-21：30
Located on the 1nd and 3rdfloor of the hotel,it provides you with many kinds of special dishes as Canton flavor such as Abalone,Bird’s net and the shark fin.，and also provides you withspecial Sichuan cuisine and Zhangjiakou dishes.
ServiceHours：L 11：30am-01：30pm S 05：30pm-09：30pm
3、會(huì)議室 Conference Room TEL 9688
位于酒店三層，擁有可接待10-200人的各種規(guī)格會(huì)議室3個(gè)。如需使用請(qǐng)與市場(chǎng)營(yíng)銷(xiāo)部聯(lián)系。
Located on the 3 floor, has 8 Various-specification conference rooms whichcan hold 10
to 200 persons.If you need, please contact the marketing & sales department.
酒店服務(wù)HEALTH& ENTERTAIMENT SERVICE
1．健身房 Gymnasium Center TEL 9022
位于酒店?yáng)|側(cè)一層，有氧健身器材、瑜伽，是您訓(xùn)練心肺功能的好地方。
服務(wù)時(shí)間： 10：00-22：00
Located on the 1st floor, all kinds of exercisers equipment and facilities for you to choose.
Service Hours：10：00am-10：00pm
2. 棋牌室 Chess and Mahjong Room TEL 9022
位于酒店1樓，配有先進(jìn)的全自動(dòng)麻將機(jī)供您使用。
服務(wù)時(shí)間：全天
Located on the 1floor, the environment is elegant and it has advanced and automatic Mahjong machines.
Service Hours：24 hours
3、游泳館 Swimming Pool TEL 9022
位于酒店?yáng)|側(cè)外一層，水質(zhì)清澈透明，游泳是健身和減少脂肪的最佳運(yùn)動(dòng)方式。
服務(wù)時(shí)間：10：00-22：00
Located on the 1st floor, provides you with comfortable and spacious environment for health.
Service Hours：10：00am-10：00pm
公眾號(hào)新增留言功能，點(diǎn)擊留言暢所欲言
聯(lián)系客服
